Welcome to Platinum Light. By purchasing our products or using our services, you agree to the following terms and conditions:
1. General Terms
All products are manufactured and supplied subject to availability.
These terms apply to all orders, sales, and transactions with Platinum Light.
2. Orders & Confirmation
Orders are confirmed only after acceptance by the company.
Customers must provide accurate specifications and requirements while placing orders.
Custom orders once confirmed cannot be easily modified or cancelled.
3. Pricing & Payment
Prices are subject to change without prior notice.
Payments must be made as per agreed terms (advance or credit basis).
Additional charges may apply for customization, transportation, or urgent orders.
4. Delivery & Shipping
Delivery timelines are estimated and may vary due to external factors.
Platinum Light is not responsible for delays caused by logistics issues, natural events, or government regulations.
Risk of goods passes to the customer upon delivery.
5. Warranty & Replacement
Products may be covered under a limited warranty as per company policy.
Warranty does not cover damage caused by improper installation, misuse, or external factors.
Replacement requests are subject to inspection and approval.
6. Returns & Cancellation
Returns are accepted only for defective or damaged products within the specified time.
Customized or bulk orders are generally non-refundable.
Cancellation policies may vary depending on the order type.
7. Product Usage
Customers must use products as per provided instructions and safety guidelines.
The company is not liable for damages caused due to improper usage or installation.
8. Limitation of Liability
Platinum Light shall not be liable for indirect, incidental, or consequential damages.
Our liability is limited to the value of the product supplied.
9. Intellectual Property
All product designs, brand names, and materials are the property of Platinum Light.
Unauthorized use or reproduction is prohibited.
10. Changes to Terms
Platinum Light reserves the right to modify these terms at any time without prior notice.
11. Governing Law
These terms are governed by applicable laws and regulations of India.